Dear friends,

Thanks to various suggestions, tips and advice you all have offered me the
problem is virtually gone. I still get the beach ball from time to time, but
it disappears after 5 seconds or so. Besides, the problem may have to do
with the OS X, because the beach ball appears when I’m working with
something other than NWP such as Entourage. It’s difficult for me to pin
down which suggestion/advice of yours has cured the problem. In the meantime
someone seems to have prompted Nisus Corporation to offer me NWP version
1.4.2 free, which I have gratefully installed. Anyway, what matters is that
it’s working again, so I can stay with NWP for now without moving over to
Mellel.

Once more my hearty thanks to all of you,

Takamitsu


On 17/04/2013 12:30, "Þorvarður Davíðsson" <[log in to unmask]> wrote:

> 
> On April 15, 2013, at 20:51, Takamitsu wrote:
> 
>> 
>> what's 'plist', please?
>> 
> 
> That’s (probably) the file that is causing the problem. :-)
> 
> The ending "plist" stands for "property list". It's a file where your Nisus
> preferences (and styles, etc.) are stored. Preferences files may get
> corrupted, so removing or deleting a preference file is always one of the
> first things we should do when troubleshooting.
> 
> The Nisus preference file is called "com.nisus.NisusWriter.plist" and can be
> found here (see screen shot):
> 
> 
> 
> 
> 
> You must temporarily remove this file in order to find out whether it is the
> culprit. This is how you do it:
> 
> 1. Quit NWP. 
> 2. Now, drag the file com.nisus.NisusWriter.plist to the desktop.
> Alternatively you can use a sophisticated file searching utility (such as
> iFileX which you can download here for free:
> <http://www.macupdate.com/app/mac/41289/ifilex>) to locate the file; once
> iFileX has found the file, move it to the trash. NB: Spotlight will usually
> NOT find files in the Library folder, therefore you need programs like iFileX
> or Find Any File. Some prefer EasyFind, but I abhor it, because it’s so slow
> compared to iFileX and Find Any File.
> 3. Start NWP. 
> 4. Does the problem persist?
>>> If yes, then it wasn't the preferences file, so you can drag it back and
>>> replace the new preference file with the old one.
>>> 
>>> I think replacing the preference file automatically ALSO replaces the Nisus
>>> New File.dot file (where all your private styles and other attributes that
>>> you have created are stored). It doesn't hurt though to repeat the same
>>> procedure with the Nisus New File.dot file. Drag that file to the desktop
>>> and then create a new document from the File menu to see if that changes the
>>> old behavior.
>> 
>> If nothing of this helps, think about this:
>> 
>> You have enough disk space and apparently enough RAM. Since this all started
>> one week ago, ask yourself: Did you install something that might be eating up
>> all your RAM or something that isn't compatible with NWP?
>> 
>> Start you computer while holding down the Shift key. That should turn off the
>> extensions.
>> 
>> Now start NWP. 
>> Does the problem persists?
>> 
>> 1. Click once on the desktop to activate Finder.
>> 2. Pull down the Go menu and select "Utilities".
>> 3. Open Activity Monitor.app in that folder and click on the %CPU column. See
>> which program or activity is taking up all the CPU power. If it is something
>> else than NWP, select it and quit the process. Does that make any difference?
>> 
>> 
>> Take a close look at the Spotlight magnifying glass in the upper right corner
>> of your computer. Is there a small, black dot in the middle of it? Is
>> Spotlight indexing your hard disk? If not, then it's probably not Spotlight
>> that is causing the problem.
>> 
>> 
>> When did you run maintenance scripts the last time? Simi already mentioned
>> Onyx as a maintenance and optimization tool
>> (<http://www.macupdate.com/app/mac/11582/onyx>). It's free. There are several
>> others available (I have used CleanMyMac 2).
>> 
>> 
>> If nothing helps, create a new, fresh account and log into that account. Did
>> the problem go away?
>> 
>> If you have problems with creating a new account, let us know.
>> 
>> 
>> Þorvarður Davíðsson
>>  OS X 10.7.5
>>  MacBook Pro 17’'
>>