Hello. A colleague of mine was denied a promotion this week and they need help making the case to our college dean that has an administration that is heavily science oriented (no humanities folks in the administration). Can anyone suggest ways how to make non-social media savvy folks understand the positive impact that a Departmental Facebook Page, Twitter Feed, Instagram Feed, etc., can have on things like student satisfaction (=retention), alumni relations etc. How does one promote/explain social media impact to people who don't “do” (or understand or even like) social media? ANY HELP APPRECIATED!!!