Thu Mar 25 15:19:09 1999
Date: Thu, 25 Mar 1999 15:24:27 -0500
To: Language Learning and Technology International Information Forum <[log in to unmask]>
From: [log in to unmask] (Donald K. Wagner)
Subject: Re: #4926 Voice Mail
>--- Forwarded Message from Clark Richardson <[log in to unmask]> ---
>
>>Date: Fri, 19 Mar 1999 09:50:19 +0900
>>To: [log in to unmask]
>>From: Clark Richardson <[log in to unmask]>
>>Subject: Voice Mail
>
>Hi All I've been looking for a voice mail software package. I know that
>Eudora has a product - however it is NT server based and I need a product
>that will operate off of a dedicated Mac. It also must beable to handle
>two hundred mailboxes or preferable more. Any ideas. Thanks in advance for
>any help. Clark
We use SmithMicro's MacComCenter Plus for our voice mail. It is compatible
w/68030 and higher Macs, OS 7.1 or later, 16 meg ram, 5 meg hard disk
space, and EIA Class 1,2, or 2.o standard fax modems. (we run a PowerMac
7100 /48 meg ram, 500 meg harddrive, system 8.0)
You can have up to 8000 mailboxes. But be careful here, because we used
the faculty's telephone extensions as their mailboxes, and we had problems
with any phone extension greater than 7999 (e.g., an extension of 8009 does
not work!).
There is a voice scripting editor that helped us work around this
limitation, however.
Also, we were using what we thought was a standard modem (Supra Express 56
K ITU standard), but it had a newer version of the Rockwell chipset, and we
needed to get an upgrade from SmithMicro--a problem that caused some delay
in getting this set up--not really as quick as we hoped.
There is some problems with the documentation, especially in clear
directions about how you get your unique messaging system setup, but
through trial & error, we eventually got the call processing commands
working to our satisfaction.
It's been running daily for 2 months now, handling all our department's
incoming calls (using about 100 active mailboxes, and recording scripts).
For the price, a good voicemail solution.
dkw
Donald K. Wagner [log in to unmask]
Manager, HBC Multimedia Labs
College of Arts & Sciences Fax: 315-443-5376
340A HB Crouse Hall
Syracuse University Phone: 315-443-4946
Syracuse, New York 13244
http://lang.syr.edu/lll/don.html
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