--- Forwarded Message from Irene Starr <[log in to unmask]> --- >Date: Thu, 7 Feb 2002 18:10:55 -0500 >From: Irene Starr <[log in to unmask]> >Subject: Order from Yovel.org never arrived... >To: [log in to unmask] Just a note to let you know of an experience last fall with Yovel.org. I tried to order the video set "Out of Spain" (for screening at an event) from http://www.yovel.org/out_index.htm. The web site promised "All Shippemt are sent 1st class mail allow 1 - 2 weeks for delivery." & "Our goal is 100% customer satisfaction." When it didn't arrive after several weeks, I called, was told it would be sent soon, etc. However, it never came, even after several calls... The solution was a last minute order from a more expensive vendor plus Fed Ex. I hope this was a rare occurrence. -Irene Starr