--- Forwarded Message from Samantha Earp <[log in to unmask]> --- >Date: Mon, 10 Dec 2001 14:06:36 -0500 >From: Samantha Earp <[log in to unmask]> >Reply-To: [log in to unmask] >Organization: Duke University >To: [log in to unmask] >Subject: help with Win2K multilanguage pack installs ------------------ Hi guys, Here's a weird problem we're scratching our head about. We've been using the language add-ons at the system level and the multilanguage pack versions of Office 2000 for a year now, with no trouble until now, so we thought we had it all figured out. But now we're trying to install them on a build for new computers, and things have started going haywire. Here's the message forwarded to me from one of the lab managers: [.... I am trying to install this MLP on my three prototype IBM-PC's that represent all of the public IBM-PC clusters around campus. I am running Win2000 with all the latest service packs and critical updates, and all the latest service packs for Office 2000 and the MLP (SP2). My Questions are: 1 - why are both Hebrew and Arabic not supported on two of my three prtotypes (the oldest and the newest, yet is supported on the 1 year old PC's)? 2 - installation of all languages has been completed, yet many languages do not show up when I try to add them as new Input Locales using the Keyboard icon. This must be accomplished before users can input in the selected language. Why are those languages not showing up? I have searched the web but have yet to find anything that relates to those two specific problems ... ...] Any ideas? Any help would be most appreciated, as this is holding up getting our public labs upgraded for next semester... Best, Samantha --------------------------------------------------- Samantha Earp Director, Foreign Language Technology Services Box 90198 Tel: 919.660.5945 Duke University Fax: 919.660.5923 Durham, NC 27708 [log in to unmask] http://www.duke.edu/~ssearp/ ---------------------------------------------------