On 22 December 2011 12:11, Jonathan Fletcher <[log in to unmask]> wrote:
> After reflecting on this little back and forth, I am getting kind of curious as to why the client thinks that recovering document numbers is _essential_ to their business model.

I suspect many others on the list are pondering the same question.

Frequently people get into a habit of doing something and then never
question why. New employees being trained might question it for a
moment, then adopt it. Innovation doesn't really happen that way.

I'm trying to explain to co-workers that there's no logical reason to
store cups upside-down in the cupboard. But all I can get as
explanation is "that's how we always do it". Habits take on a
different shape, too, when they're group habits...

I'm glad I can always rely on this list for good discussion...


-- 
Tim Mansour <[log in to unmask]>