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Title: Information Technology (IT Specialist)
Position Number: 0080731
Hiring Unit: College of Languages, Linguistics & Literature, Center for Language & Technology
Location: University of Hawai’i at Manoa
Date Posted: September 09, 2016
Closing Date: October 10, 2016
Band: B
Additional Salary Information: Commensurate with qualifications and experience.
Full Time/Part Time: Full Time
Temporary/Permanent: Permanent
Other Conditions:
- The Center for Language and Technology (CLT) is a vibrant, fast-paced technology environment that supports a wide array of instructional and research projects. The CLT supports the informed integration of technology into instruction and research and is home to two national centers: the Flagship Technology Innovation Center and the National Foreign Language Resource Center.
Duties and Responsibilities
- Works under the direction of the CLT Director and serves as the lead IT Specialist in CLT to support the College of Languages, Linguistics & Literature.
- Consults with the CLT Director and staff in the evaluation of new technologies for long-range and strategic planning for the college IT needs.
- Conducts needs assessments and creates a comprehensive information technology plan for the College, including recommendations for support service strategies for LLL departments and labs.
- Evaluates hardware and software for program administration, instruction and research.
- Evaluates user needs in light of available technologies to develop technical requirements for instructional applications.
- Manages the computer replacement program for LLL.
- Reconciles diverse viewpoints and needs of units in the College to determine policies for maintaining networks, servers, user labs, and technologies.
- Participates in the conceptualization of technology projects in requests for sponsored funding and in the support of sponsored projects.
- Recommends, develops and maintains custom applications in support of language learning, teaching, and research, including Web-based applications with database driven dynamic content.
- Integrates research-based instructional technology in the development of such applications and in recommendations for new development.
- Provides expert consultation on technical aspects of technology-based language learning, teaching & research, and on computer hardware and software for language research.
- Oversees projects to develop specialized software or multimedia products.
- Develops and maintains College-wide database systems, including CLT lab scheduling and courseware databases.
- Oversees the timely database and server backup and establishes restore procedures.
- Provides training and technical support for LLL faculty and staff in Web and multimedia related technologies.
- Designs and develops technical documentation and training programs for non-technical administrators, faculty, and staff in the College of LLL in software and hardware use.
- Assists in the maintenance of hardware and software for the College of LLL.
- Revises applications or procedures to accommodate contemporary agendas in computer-supported language learning.
- Develops training programs on applications used for research or instruction.
- Advises faculty and staff committees on IT-intensive hires, technical specs for research labs and online research and development projects.
- In collaboration with a peer IT Specialist, oversees and manages the multiple network and server systems supported by the College, CLT, NFLRC, and the Flagship Technology Innovation Center.
- Adapts and applies evolving networking, hardware, and software technologies to the CLT and College of LLL.
- Assists in the monitoring of network performance with appropriate hardware and software tools and diagnoses and resolves network problems as necessary.
- Customizes CLT networks, servers, and systems to meet the needs of LLL users for language learning, teaching and research.
- Supervises a team of graduate students responsible for supporting the IT initiatives of the College of LLL.
- Other duties as assigned
Minimum Qualifications
- Possession of a pertinent baccalaureate educational degree in Management Information Systems, Computer Science, or equivalent and 5 years of progressively responsible professional information technology experience with responsibilities for Application Development, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or equivalent education/training or experience.
- Considerable working knowledge of application development as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology.
- Working knowledge of a programming language, such as PHP and/or Python.
- Working knowledge of JavaScript, HTML, and Structured Query Language (SQL).
- Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with multi user databases.
- Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner.
- Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
- Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
- For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
- Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
- Knowledge of the operating system of Windows Servers and PCs and Mac OSX.
- Familiarity with database driven dynamic web programming using server side code.
- Working knowledge of database design and maintenance.
- Ability to develop and articulate information technology plans for institutional units comprising diverse constituencies.
- Ability to work a variable work schedule; and work outside normally scheduled work hours, including day, night, weekend and/or holiday hours as needed.
- Strong interpersonal and communication skills.
- Ability to work with a diverse team of faculty, students, and staff.
Desirable Qualifications
- Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with the development of instructional resources in second and foreign languages.
- Ability to define efficient retrieval programs for customized reports and ad hoc queries.
- Experience in development and delivery of teacher training, especially in the field of Web-based second or foreign language instruction.
- Ability to learn and apply new technology and programming languages independently and in a timely manner using manuals and other resources.
- Knowledge of issues, principles, and problems in the field of technology-based second and foreign language instruction, learning and research.
- Master's degree in educational technology, Information and Computer Science, or related field and other coursework in fields related to academic information technology programs or systems as an object of analysis.
To Apply:
Submit cover letter indicating how you satisfy the minimum and desirable qualifications, UH Form 64A (attach resume), names and contact information (phone and e-mail) of 3 professional references and official transcripts (copies accepted for application, but if selected, originals required upon hire). Only electronic applications accepted. Please send application materials via e-mail to [log in to unmask]. Incomplete applications will not be considered. Failure to submit all required documents shall be deem an application to be incomplete.