Dear Colleagues,
My university does not have anyone who can provide pedagogical support on how to apply technology to the teaching of languages. While the school has networking and computer hardware support, everything else is left to individual teachers, with no central place to ask for advice.
I'm wondering how common this situation is, so have devised the survey included in this message in an attempt to find out how other schools manage technology implementation and support. (I couldn't find any clear data on the Internet concerning this.)
Anyone who clicks on the link will be able to see the accumulated results, but I will also try to summarize whatever I found out and post it here.

Cheers,
Tom Robb, Kyoto, Japan

If you have trouble viewing or submitting this form, you can fill it out in Google Forms.

Questionnaire on University Tech Support

Please provide whatever information you can on how tech support for ICT, and language learning in particular is set up at your school. If you wish, you may view the responses at any time. A summary will eventually be created and announced on various professional mailing lists.
* Required

School name

Location (City, State/Province, Country

Approximate number of students

For each of the following functions, please select the type of individual that deals with these issues. Your nomenclature will surely vary from what is mentioned below but please choose the closest item. There are TEN columns, please scroll to the right if they are hidden from view.

	Computer/Network staff	Language Center (director)	Self-Access/Resource Center (director)	School registrar's office	Part-time IT specialist	IT committee / Departmental staff	Individual instructors (networking)	Student help	Outsourced	No one provides this function
Managing the network LAN & Wifi Systems
Maintaining the desktops available for student use
Maintaining the desktops available for teacher use
Managing the local LMS
Registering students on LMS (usernames & classes)
Installation of new software
Purchasing/managing software licences
Registering students & setting up outside software
Maintenance of peripherals (headsets, webcams, printers)
Self-access/Resource Center management
Self-access/Resource Center advising
Conducting workshops of tech topics
Providing advice to instructors on available software/online resources
Computer or tablet loans
School website
Departmental website
Teaching IT-related subjects (in addition to other duties)
Teaching language (in addition to other duties)

What aspects of your current set-up could be improved in order to make IT more accessible to students and instructors?

Comments? Feel free to add further information below.