FYI - Log-in issues resolved! Tom Drinane IS Manager Office of Sponsored Projects Dartmouth College 11 Rope Ferry Road, HB 6210 Hanover, NH 03755 603-646-3008 (Office) 802-356-7843 (Mobile) RAPPORT Help Line - [log in to unmask]<mailto:[log in to unmask]> - For all your RAPPORT support needs! e-mail not fast enough? RAPPORT Call Center Now Open! - 603-646-8829 OSP RAPPORT Team Standing by M-F, 8-12 & 1-5 From: eSubmission system-to-system info sharing [mailto:[log in to unmask]] On Behalf Of eRA Communications Office Sent: Tuesday, November 26, 2013 1:15 PM To: [log in to unmask] Subject: eRA Update: Intermittent Log-in Issues Affecting eRA Commons, ASSIST, and IAR eRA Update: Intermittent Log-in Issues Have Been Resolved Tuesday, November 26, 2013 The technical problems that created intermittent log-in issues with eRA Commons, ASSIST, and IAR have been resolved. eRA Commons, ASSIST, and IAR are available again. We appreciate your patience (Original message below sent Tuesday, November 26, 2013 at 11:45 AM ET.) ________________________________ eRA Information: Intermittent Log-in Issues Affecting eRA Commons, ASSIST, and IAR Tuesday, November 26, 2013 Due to an ongoing technical problem, users may be experiencing intermittent log-in issues with eRA Commons, ASSIST, and IAR. Once logged in, if a user clicks on a link or tab, he or she may be returned to the main log-in screen again. NIH is working to diagnose the problem and will provide updated information as soon as possible. We are sorry for this inconvenience. eRA Communications Division of Communications and Outreach NIH Office of Extramural Research New eRA Commons Online Help System<http://era.nih.gov/erahelp/commons/> is now available, accessible from any [Question mark Icon.] within Commons. Questions? Please contact the eRA Help Desk. Check out self-help resources on the Help page<http://era.nih.gov/help/> before submitting an online ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469, TTY: 301-451-5939; or email [log in to unmask]<file:///\\odapps4\era\ORIS_Communications\eRA%20Communications\Deployment%20Communications\July%202011\[log in to unmask]>. The Help Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET Help us improve our communications; send your suggestions and feedback to [log in to unmask]<mailto:[log in to unmask]> or call 301-435-8185. To read other recent articles and messages, please visit our Latest News page at http://era.nih.gov/news_and_events/index.cfm. We are sorry if you receive duplicates. This notification was sent to multiple distribution lists. To subscribe to or unsubscribe from our listservs, please visit http://era.nih.gov/about_era/get_connected.cfm. [eralogowithalltext] ######################################################################## To unsubscribe from the ROUNDTABLE list, click the following link: https://listserv.dartmouth.edu/scripts/wa.exe?SUBED1=ROUNDTABLE