Fyi!!
From: ESubmission Update to Organization Officials [mailto:[log in to unmask]]
On Behalf Of eRA Communications Office
Sent: Tuesday, November 26, 2013 11:45 AM
To: [log in to unmask]
Subject: eRA Information: Intermittent Log-in Issues Affecting eRA Commons, ASSIST, and IAR
eRA Information: Intermittent Log-in Issues Affecting eRA Commons, ASSIST, and IAR
Tuesday, November 26, 2013
Due to an ongoing technical problem, users may be experiencing intermittent log-in issues with eRA Commons, ASSIST, and IAR. Once logged in, if a user clicks on a link or tab,
he or she may be returned to the main log-in screen again.
NIH
is working to diagnose the problem and will provide updated information as soon as possible.
We are sorry for this inconvenience.
eRA Communications
Division of Communications and Outreach
NIH Office of Extramural Research
New
eRA Commons Online Help System is now available, accessible from any 
within Commons.
Questions?
Please contact the eRA Help Desk. Check out self-help resources on the
Help page before submitting an online ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469, TTY: 301-451-5939; or email
[log in to unmask]" title="[log in to unmask]:[log in to unmask]">[log in to unmask].
The Help Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET
Help us improve our communications; send your suggestions and feedback to
[log in to unmask] or call 301-435-8185.
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