from [log in to unmask]<mailto:[log in to unmask]> I had both a phone conversation and several emails with them in the past few days. They seem like a professional enough group, so we are planning to stay with them when our yearly contract ends in August 2013. The only real issue that we had was how to pay for usage at the end of the contract without getting a bill that straddled our June-July fiscal year. They agreed to let us pay up front instead and allow for a small degree of overage. I am surprised that BYU was able to support the exam as long as they did. I certainly appreciate them providing the service for as long as they did … and would have been happy to pay more had they asked. Jon ************************************************ Jonathan Perkins, Director Ermal Garinger Academic Resource Center University of Kansas 4070 Wescoe Hall 1445 Jayhawk Boulevard Lawrence KS 66045-7590 Phone: (785) 864-4782 Fax: (785) 864-1256 http://egarc.ku.edu<http://egarc.ku.edu/> http://languages.ku.edu/ ************************************************************************** LLTI is a service of IALLT, the International Association for Language Learning Technologies (http://iallt.org/), and The Consortium for Language Teaching and Learning (http://www.languageconsortium.org/). Join IALLT at http://iallt.org. Subscribe, unsubscribe, search the archives at http://listserv.dartmouth.edu/scripts/wa.exe?A0=LLTI Otmar Foelsche, LLTI-Editor ([log in to unmask]) **************************************************************************