--- Forwarded Message from "Graul, Leslie B." <[log in to unmask]> --- >Subject: RE: #9348.8 (!) Dish Network Issues >Date: Thu, 18 Feb 2010 18:55:49 -0500 >In-Reply-To: A<[log in to unmask]> >Thread-Topic: #9348.8 (!) Dish Network Issues >Thread-Index: Acqw0h1rr8mjaxJtQWiaPCA393NAZQAHxT+A >References: A<[log in to unmask]> >From: "Graul, Leslie B." <[log in to unmask]> >To: "Language Learning and Technology International Information Forum" <[log in to unmask]> I had received a bill in September, too, but had managed to set our account up AGAIN for an annual payment of the receiver fees. (I've gone through this several times, and it is very time consuming each time) DISHnet did get it straightened out by the November billing, as they'd promised. Last Friday I received the letter about the changes. And yesterday I received a paultry charge for March, due by March 3. If I fail to pay, there will be a late charge. There could be a reconnect charge if they decide to disconnect me for failure to pay. The thing is, I've already paid the receiver fees for an entire year. You can select something called AutoPay, but I have already paid. I do not trust that company to handle something like this, using a credit card number. -----Original Message----- From: Language Learning and Technology International Information Forum [mailto:[log in to unmask]] On Behalf Of LLTI-Editor Sent: Thursday, February 18, 2010 2:39 PM To: [log in to unmask] Subject: Re: #9348.8 (!) Dish Network Issues --- Forwarded Message from Margo Burns <[log in to unmask]> --- >User-Agent: Microsoft-Entourage/12.23.0.091001 >Date: Wed, 17 Feb 2010 13:02:41 -0500 >Subject: Re: #9348.6 (!) Dish Network Issues >From: Margo Burns <[log in to unmask]> >To: Language Learning and Technology International Information Forum <[log in to unmask]> >Thread-Topic: #9348.6 (!) Dish Network Issues >Thread-Index: Acqv+2WejLrEnIcGQaKlhfry+nACmg== >In-Reply-To: <[log in to unmask]> I called DISH Net again: the auto recording I heard while I waited to speak with someone informed me that we owed $31 on March 3, 2010... We are paid up through September 25, 2010. So I had yet another conversation with an operator there, who "fixed" it, saying it was something that had to do with the "new system", but confirmed to me that we were paid up through Sept. 25th. She claimed to know nothing about this letter we all just got, stating that the international packages are still billed annually, but that our receiver fees are monthly because, in order to get the educational discount, our "profile" in their system must be set to "monthly" (annual subscription prices for DISH Latino: $200/educational vs. $420/commercial). She said that she couldn't change our receiver fee billing to annually now, because that would set the annual billing cycle to today, instead of September 25th, and again seemed to think that would be possible, if I called on September 25th. -- Margo Burns Director of the Language Center St. Paul's School 603-229-4665 (portable phone) 603-229-4666 voicemail *********************************************** LLTI is a service of IALLT, the International Association for Language Learning (http://iallt.org/), and The Consortium for Language Teaching and Learning (http://www.languageconsortium.org/). Join IALLT at http://iallt.org. Subscribe, unsubscribe, search the archives at http://listserv.dartmouth.edu/scripts/wa.exe?A0=LLTI Otmar Foelsche, LLTI-Editor ([log in to unmask]) ***********************************************