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In our lab at the U of MN Language Center the majority of unclaimed prints seemed to be from students who printed documents and then realized that they didn$E2t want them anymore due to errors in things like formatting, fonts, pages selected, etc. Most of the prints left behind were not from students who had simply forgotten to pick them up. The problem wasn$E2t really resolved until students had to begin paying for the prints before the print job would release from the printer. In a lab with 29 computers we went from hundreds of unclaimed pages per month to zero pages after installing a Pharos print system. If prints are not claimed due to forgetfulness, then simply having to swipe a card may resolve the problem. In our case, where errors on the part of the person printing seemed to be responsible for most of the unclaimed prints, it wasn't until we went to a system that required students to pay *before* they printed that we saw a dramatic decrease in unclaimed prints: printed reminders, verbal appeals by our lab staff, and appeals to save trees and paper did not work. Ellen -- Ellen Wormwood Coordinator, MultiMedia Lab and TandemPlus Class-to-Class Exchanges CLA Language Center 135 Jones Hall 27 Pleasant Street Minneapolis, MN 55455 612/626-6050 *********************************************** LLTI is a service of IALLT, the International Association for Language Learning (http://iallt.org/), and The Consortium for Language Teaching and Learning (http://www.languageconsortium.org/). Join IALLT at http://iallt.org. Otmar Foelsche, LLTI-Editor ([log in to unmask]) ***********************************************