-------- Original Message -------- Subject: Re: #8287.9 (!) Sony vs. Sanoko Date: Wed, 22 Nov 2006 10:09:06 -0500 From: Jackie Lockerby <[log in to unmask]> To: [log in to unmask] We also recently updated our language lab, and chose to go with Lingautronics Genesis. Unfortunately, I would not recommend this company for your lab. Since installation, we've had numerous problems with the program's inconsistency. While I've heard that many of these problems have been fixed in newer versions, we were still considerably disappointed in the response we received to our concerns. While the software may be improving with time, I would say that the lack of communication and customer service from the company is in itself a strong argument against Genesis. Hope this helps! Jackie -- ********************************************************************************** LLTI is a service of IALLT, the International Association for Language Learning (http://iallt.org/), and The Consortium for Language Teaching and Learning (http://www.languageconsortium.org/). Join IALLT at http://iallt.org. Otmar K. Foelsche, LLTI-Editor ([log in to unmask]) **********************************************************************************