--- Forwarded Message from "Sue Breeyear" <[log in to unmask]> --- >From: "Sue Breeyear" <[log in to unmask]> >Organization: UVM, College of Arts & Sciences >To: LLTI-Editor <[log in to unmask]> >Date: Fri, 4 Feb 2000 08:45:05 -0400EDT >Subject: Re: #5459.2 Tandberg >Priority: normal >In-reply-to: <[log in to unmask]> We have a Tandberg IS 10 lab (almost 20 years old now) and it's still chugging along with very few problems other than those that have been student-generated (like digging at the controls with pens and wearing out the springs to the cassette door!). Our maintenance contract with Tandberg allows us two visits a year (once a semester) and replacement parts as necessary. I have been very satisfied with their maintenance and equipment for this kind of lab--I have no experience with the newer digital labs that they currently sell (sigh, maybe someday when my ship comes in). Our campus technicians don't touch this equipment--like yours, they don't know how it works and don't want to learn. Hope this helps! Sue --- Forwarded Message from [log in to unmask] (Gordon Hartig) --- >Date: Fri, 28 Jan 2000 10:24:12 -0500 >Subject: Tandberg >To: [log in to unmask] >From: [log in to unmask] (Gordon Hartig) >I would like any information about experience dealing with Tandberg and >the quality of their customer service. We are a private high school, but >I would love to hear from everyone who has a Tandberg setup (especially a >Prisma system like ours). Also, if anyone has an opinion on their >extended warranty program, that would be useful as well. Gordon Hartig Language Lab Coordinator Middlesex Community College 33 Kearney Square Lowell MA 01852 (978) 656-3358 Susan Breeyear, Language Resource Center Coordinator 200 Southwick Building University of Vermont Burlington, Vermont 05405 VOICE:802-656-7856 FAX: 802-656-0212 email: [log in to unmask] http://www.uvm.edu/~uvmlrc/index.html