--- Forwarded Message from "Sanford, Mark" <[log in to unmask]> ---

>From: "Sanford, Mark" <[log in to unmask]>
>To: Language Learning and Technology International Information    Forum
<[log in to unmask]>
>Date: Wed, 17 Feb 2010 10:00:44 -0500
>Subject: RE: #9348.1 (!) Dish Network issues
>Thread-Topic: #9348.1 (!) Dish Network issues
>Thread-Index: AcqvHd1XiElv/452SuOF1m357QjSCQAw8rJA
>References: <[log in to unmask]>
>In-Reply-To: <[log in to unmask]>
>Accept-Language: en-US
>acceptlanguage: en-US

We have had similar experiences with Dish. 

John Mark Sanford
Coordinator, Media Services
Center for Language Study 
Yale University
Tel. (203) 432-0588 
Fax. (203) 432-4485
[log in to unmask]  
http://www.cls.yale.edu

-----Original Message-----
From: Language Learning and Technology International Information Forum
[mailto:[log in to unmask]] On Behalf Of LLTI-Editor
Sent: Tuesday, February 16, 2010 10:36 AM
To: [log in to unmask]
Subject: Re: #9348.1 (!) Dish Network issues

--- Forwarded Message from Margo Burns <[log in to unmask]> ---

>User-Agent: Microsoft-Entourage/12.23.0.091001
>Date: Mon, 15 Feb 2010 12:01:41 -0500
>Subject: Re: #9348 Dish Network issues
>From: Margo Burns <[log in to unmask]>
>To: Language Learning and Technology International Information Forum    
<[log in to unmask]>
>Thread-Topic: #9348 Dish Network issues
>Thread-Index: AcquYItDUh1QD9OuQDKbfp1PkDF/Vw==
>In-Reply-To: <[log in to unmask]>

On 2/15/10 10:15 AM,  "Graul, Leslie B." <[log in to unmask]> wrote--
> Has anyone else received a letter stating that DISH Network will be
> transitioning all International subscriptions to a monthly billing
> cycle? What a nuisance this will be.  As it is, I have had to change our
> subscriptions away monthly billing each of the last two years, and
> numerous times before that.
> 
> The letter states that this is in order to "simplify our package
> offerings and keep our industry leading prices low."   I don't think
> that it will work that way, in the long run.
> 
> Perhaps we could protest as a group or something.

Yes, I got one, too.  DISH network had totally strewed up our account last
year and started billing some monthly, even though we had paid ahead the
whole year.  It took me HOURS on the phone talking with a LOT of people
there.  They will be getting another phone call from me about this.  From
what I grasped in spending so many calls and hours, their billing system is
awful and doesn't allow for a variety of ordinary functions.

They will likely say that one can pay AHEAD if they want to, but I would
need a BILL for that amount before my business office would pay that...

Their billing and accounting is a mess.

Cheers,
Margo



-- 
Margo Burns
Director of the Language Center
St. Paul's School 
603-229-4665 (portable phone)
603-229-4666 voicemail


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