-------- Original Message --------
Subject: 	Re: #8287.9 (!) Sony vs. Sanoko
Date: 	Wed, 22 Nov 2006 10:09:06 -0500
From: 	Jackie Lockerby <[log in to unmask]>
To: 	[log in to unmask]



We also recently updated our language lab, and chose to go with Lingautronics 
Genesis. Unfortunately, I would not recommend this company for your lab. 
Since installation, we've had numerous problems with the program's 
inconsistency. While I've heard that many of these problems have been fixed 
in newer versions, we were still considerably disappointed in the response we 
received to our concerns. While the software may be improving with time, I 
would say that the lack of communication and customer service from the 
company is in itself a strong argument against Genesis.

Hope this helps!

Jackie



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