--- Forwarded Message from "Zachary E. Chandler" <[log in to unmask]> ---
>Date: Thu, 25 Sep 2003 10:27:54 -0400 (EDT)
>From: "Zachary E. Chandler" <[log in to unmask]>
>To: Language Learning and Technology International Information Forum <[log in to unmask]>
>Subject: Re: #7256.2 Windows XP not getting QuickTime Streams (!)
>In-Reply-To: <[log in to unmask]>
>References: <[log in to unmask]>
------------------
Hi Dan,
I'm happy to see that you're using the non-proprietary MPEG4 standard.
However, the price of early adoption is having to spend a little time on
configuration. In short I think your code is fine and your problem is
client-side, especially since it works in your lab, but other users on
campus are having difficulty.
The various media players (Quicktime, Real, WMP) will compete for user
preference as the default application, even more fiercely than browsers
do. I recommend selecting one player to support, and configure the
clients to always play consistently. You will need to launch each media
player app installed on a computer and tell it _not_ to handle rtsp and
mpeg, with the obvious exception of the player you want to run by default.
The values to change are file associations or MIME types.
you are welcome to check out a (somewhat hasty and in need of revision)
config how-to that I wrote up for my campus:
http://www.colby.edu/lrc/help/mpeg4.html (although this write-up is
lacking in windows specifics, the config details are similar and can be
extrapolated).
Any addenda you would like to add to this help file based on your own
experience is very welcome.
A few quick mpeg4 notes:
* Quicktime requires version 6 (runs on Mac OS8.6 and higher, win98 or
higher), if that's the client you want to use.
* RealOne (no previous version of Real can handle .mp4, runs on OSX ,
win??) requires the (free) Envivio plugin (www.envivio.com), and I'm not
sure, but WMP might need the plugin too.
* Even after the envivio plugin, when you actually stream a file, RealOne
produces a warning popup that says something like "unsupported file type",
ignore this, continue, and the media plays just fine.
Which brings me to my final point:
* Real Player bites, imho. The installation is almost viral in its
behavior, the medium is proprietary, and I can't think of one good reason
to use it (other than the fact that some content providers still do).
In the internal rock-scissors-paper game that transpires inside a computer
that has all three players installed, Real player trumps the others
(somehow) and yet will refuse to play MPEG-4 unless you have the envivio
plugin -- until you tell it not to run, and let another (better) client
handle rtsp and mpeg.
I would go with Quicktime player as default, though I have heard some
promising reports about the latest iteration of WMP too.
</rambling diatribe>
caveat:
Another potential solution: use server hints. Save your .mp4 as a "hinted
movie" which will give it a .mov extension, and that might solve the
problem, depending on what kind of streaming server you're using.
I hope this information is helpful.
Zach
==================================
Zachary Chandler
Language Technology Consultant
Director, Language Resource Center
Colby College
Waterville, Maine 04901
http://www.colby.edu/lrc/
[log in to unmask]
207.872.3898
> On Mon, 22 Sep 2003, LLTI-Editor wrote:
>
> > --- Forwarded Message from "Daniel E. Meyers" <[log in to unmask]> ---
> >
> > >Date: Thu, 18 Sep 2003 23:01:43 -0400
> > >Subject: Windows XP not getting QuickTime Streams
> > >From: "Daniel E. Meyers" <[log in to unmask]>
> > >To: LLTI LISTSERV <[log in to unmask]>
> >
> > ------------------
> > Hi Everyone:
> >
> > I need your help again. I have a lot of streaming video sites set up in
> > my lab and they all work perfectly on the Macintosh. However, a lot of
> > students and faculty using Windows XP have complained to me that they
> > can't access any of the streaming video. Windows 2000 users are just
> > fine. The XP users are able to negotiate to the streaming server, the
> > web client requests the data and then the stream times out and never
> > plays.
> >
> > I've encoded all of my pages to look more or less like the following,
> > so I don't think that this is a problem, but here's the code anyway:
> >
> >
> > <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
> > <html>
> > <head>
> > <meta http-equiv="content-type" content="text/html; charset=ISO-8859-1">
> > <title>Part-01</title>
> > </head>
> > <body>
> > <object classid="clsid:02BF25D5-8C17-4B23-BC80-D3488ABDDC6B"
> > width="400" height="316"
> > codebase="http://www.apple.com/qtactivex/qtplugin.cab">
> > <param name="SRC" value="poster.qtif">
> > <param name="QTSRC"
> > value="rtsp://montgomery.cas.muohio.edu/ARABIC/9News.mp4">
> > <param name="AUTOPLAY" value="true"><param name="CONTROLLER"
> > value="true">
> > <embed src="poster.qtif"
> > qtsrc="rtsp://montgomery.cas.muohio.edu/ARABIC/9News.mp4" width="400"
> > height="316" autoplay="true" controller="true"
> > pluginspage="http://www.apple.com/quicktime/download/">
> > </object>
> > <br>
> > </body>
> > </html>
> >
> > Any ideas on why Windows XP users can negotiate with the server,
> > request the data, but the stream never starts? I believe that the
> > problem began with the recent critical update patches that have been
> > posted recently from Microsoft's web update sites. Has anyone else
> > experienced this problem?
> >
> > Any help is appreciated. Thanks in advance. Dan.
> >
> >
> > =======================================================================
> > Daniel E. Meyers - Director of the Interactive Language Resource Center
> > 47 Irvin Hall, Miami University, Oxford, Ohio 45056-1848
> > Office: (513) 529-2510 - Lab: (513) 529-4505 - Fax: (513) 529-1807
> > WWW: http:/montgomery.cas.muohio.edu/ilrc/
> > =======================================================================
> >
>
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