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May 2003

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Subject:
From:
Chuck Pelto <[log in to unmask]>
Reply To:
Macintosh Scripting Systems <[log in to unmask]>
Date:
Fri, 23 May 2003 20:27:18 -0600
Content-Type:
text/plain
Parts/Attachments:
text/plain (102 lines)
What has happened is that using Mac OS X Server 10.2.6, I have been
trying to set up my local area network, hosted by a G4 1.25,
dual-processor platform, so that a client/work-station platform can
access data files via Virtual PC (6-98 SE).

Today, the server will not let me access Server Settings. [Note: It is
blatantly obvious to the casual observer that OS X Server 10.2.5(+) is
buggie as all hades.]

I called Apple Tech support requesting assistance and their minions told
me, "go fish"; because it has been over 90-days since I procured the
server with software and AppleCare package.

I am at the high-hover mode...if you are familiar with US Army military
jargon. Either Steve straightens out this jug-f*** or this is the last
Apple product I ever purchase. And, to boot, I'll broadcast this opinion
of them one-over-the-world. Not to mention back-briefing the IT pros in
my Fortune 500 RBOC.

Personally, I can live without Apple. I've discovered CodeBase. However,
I have serious doubts that Apple can live without me and mine.

Regards,

Chuck

David Livesay wrote:

> Depends. Why don't you tell us what the issue is (or was)?
>
> On Friday, May 23, 2003, at 10:04  PM, Chuck Pelto wrote:
>
>> Hi David,
>>
>> "I'm sure there are more economical ways to get OS X server support."
>> --
>> David
>>
>> Yeah? Tell me about them....
>>
>> Regards,
>>
>> Chuck(le)
>>
>> David Livesay wrote:
>>
>>> I doubt they would support server issues on OS X at all. I was told
>>> that they don't support Unix stuff or even logging in to OS X as root.
>>>
>>> I'm sure there are more economical ways to get OS X server support.
>>>
>>> On Friday, May 23, 2003, at 07:10  PM, Walter Ian Kaye wrote:
>>>
>>>> At 04:38p -0600 05/23/2003, Chuck Pelto didst inscribe upon an
>>>> electronic papyrus:
>>>>
>>>>> I just got off the phone with Apple Tech Support for OS X Server.
>>>>>
>>>>> According to them, if you have technical questions about the OS X
>>>>> Server
>>>>> software after 90 days of your purchase, you have to pay $200 per
>>>>> incident.
>>>>>
>>>>> Is this correct?
>>>>>
>>>>> If so, this is the last Apple product I will buy.
>>>>
>>>>
>>>>
>>>> Server isn't meant for individual folks; it's meant for businesses
>>>> that can write off the expenses. Plenty of people use the non-server
>>>> version of OS X for running server software. Vendors (whether Apple
>>>> or third party) should really raise a red flag if an individual wants
>>>> to buy Server; perhaps you can guilt-trip your vendor into a refund
>>>> or credit for the price of Server (perhaps give you AppleCare
>>>> protection in its place), and revert your machine to the non-server
>>>> version of OS X? AppleCare for a G4 itself is $249, and would cover
>>>> whatever OS came with it, for three years. Or maybe the $49 plan
>>>> would cover it? There are many options cheaper than the $200/incident
>>>> plan, so call Apple back and get them to tell you what they all are
>>>> and what they cover.
>>>> <http://docs.info.apple.com/article.html?artnum=14724>
>>>>
>>>>
>>>> -boo
>>>>
>>> --
>>> Dave
>>> ====
>>> "This is not a novel to be tossed aside lightly. It should be thrown
>>> with great force."
>>> -- Dorothy Parker
>>>
>>>
>>>
> --
> Dave
> ====
> First draw the curve, then plot the data.
>
>

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