Hi David,

"I'm sure there are more economical ways to get OS X server support." --
David

Yeah? Tell me about them....

Regards,

Chuck(le)

David Livesay wrote:

> I doubt they would support server issues on OS X at all. I was told
> that they don't support Unix stuff or even logging in to OS X as root.
>
> I'm sure there are more economical ways to get OS X server support.
>
> On Friday, May 23, 2003, at 07:10  PM, Walter Ian Kaye wrote:
>
>> At 04:38p -0600 05/23/2003, Chuck Pelto didst inscribe upon an
>> electronic papyrus:
>>
>>> I just got off the phone with Apple Tech Support for OS X Server.
>>>
>>> According to them, if you have technical questions about the OS X
>>> Server
>>> software after 90 days of your purchase, you have to pay $200 per
>>> incident.
>>>
>>> Is this correct?
>>>
>>> If so, this is the last Apple product I will buy.
>>
>>
>> Server isn't meant for individual folks; it's meant for businesses
>> that can write off the expenses. Plenty of people use the non-server
>> version of OS X for running server software. Vendors (whether Apple
>> or third party) should really raise a red flag if an individual wants
>> to buy Server; perhaps you can guilt-trip your vendor into a refund
>> or credit for the price of Server (perhaps give you AppleCare
>> protection in its place), and revert your machine to the non-server
>> version of OS X? AppleCare for a G4 itself is $249, and would cover
>> whatever OS came with it, for three years. Or maybe the $49 plan
>> would cover it? There are many options cheaper than the $200/incident
>> plan, so call Apple back and get them to tell you what they all are
>> and what they cover.
>> <http://docs.info.apple.com/article.html?artnum=14724>
>>
>>
>> -boo
>>
> --
> Dave
> ====
> "This is not a novel to be tossed aside lightly. It should be thrown
> with great force."
> -- Dorothy Parker
>
>