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May 2003

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Subject:
From:
Todd Ruston <[log in to unmask]>
Reply To:
Macintosh Scripting Systems <[log in to unmask]>
Date:
Sat, 24 May 2003 11:38:16 -0700
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On Fri, 23 May 2003 20:04:53 -0600, Chuck Pelto <[log in to unmask]> wrote:

> Hi David,
>
> "I'm sure there are more economical ways to get OS X server support." --
> David
>
> Yeah? Tell me about them....
>

Well, for starters:

http://www.info.apple.com/usen/macosxserver/
http://discussions.info.apple.com/
http://www.lists.apple.com/mailman/listinfo/macos-x-server/

I bet the issue you described can be resolved through those channels.

Your paid support plan choices are described here:

http://www.apple.com/server/macosx/support.html
http://www.apple.com/support/products/macosxserver_sw_supt.html

OS X Server is an enterprise level product with enterprise features.
Support is priced accordingly, due to the sophisticated options it provides
and the expertise required to give good advice in heterogeneous
environments.

Though you've resisted hearing it, your situation doesn't seem to require
OS X Server. In essence, you're using an aircraft carrier as a day cruiser.
Both can get the job done, but the aircraft carrier costs a heck of a lot
more to operate and requires more specialized support personnel to do so
successfully.

By the way, Microsoft charges $245 per incident.

Apologies to the list for continuing the off-topic thread.

--
Todd Ruston
[log in to unmask]

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