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Date: | Fri, 23 May 2003 16:10:10 -0700 |
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At 04:38p -0600 05/23/2003, Chuck Pelto didst inscribe upon an
electronic papyrus:
>I just got off the phone with Apple Tech Support for OS X Server.
>
>According to them, if you have technical questions about the OS X Server
>software after 90 days of your purchase, you have to pay $200 per incident.
>
>Is this correct?
>
>If so, this is the last Apple product I will buy.
Server isn't meant for individual folks; it's meant for businesses
that can write off the expenses. Plenty of people use the non-server
version of OS X for running server software. Vendors (whether Apple
or third party) should really raise a red flag if an individual wants
to buy Server; perhaps you can guilt-trip your vendor into a refund
or credit for the price of Server (perhaps give you AppleCare
protection in its place), and revert your machine to the non-server
version of OS X? AppleCare for a G4 itself is $249, and would cover
whatever OS came with it, for three years. Or maybe the $49 plan
would cover it? There are many options cheaper than the $200/incident
plan, so call Apple back and get them to tell you what they all are
and what they cover.
<http://docs.info.apple.com/article.html?artnum=14724>
-boo
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