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Subject:	#6431 help with Win2K multilanguage pack installs
From:	LLTI-Editor <[log in to unmask]>
Reply To:	Language Learning and Technology International Information Forum <[log in to unmask]>
Date:	Fri, 14 Dec 2001 07:49:19 EST
Content-Type:	text/plain
Parts/Attachments:	text/plain (58 lines)

--- Forwarded Message from Samantha Earp <[log in to unmask]> ---

>Date: Mon, 10 Dec 2001 14:06:36 -0500
>From: Samantha Earp <[log in to unmask]>
>Reply-To: [log in to unmask]
>Organization: Duke University
>To: [log in to unmask]
>Subject: help with Win2K multilanguage pack installs

------------------
Hi guys,

Here's a weird problem we're scratching our head about.  We've been
using the language add-ons at the system level and the multilanguage
pack versions of Office 2000 for a year now, with no trouble until now,
so we thought we had it all figured out.  But now we're trying to
install them on a build for new computers, and things have started going
haywire.  

Here's the message forwarded to me from one of the lab managers:

[....
I am trying to install this MLP on my three prototype IBM-PC's that 
represent all of the public IBM-PC clusters around campus. I am running 
Win2000 with all the latest service packs and critical updates, and all 
the latest service packs for Office 2000 and the MLP (SP2).


My Questions are:

1 - why are both Hebrew and Arabic not supported on two of my three
prtotypes (the oldest and the newest, yet is supported on the 1 year 
old PC's)?

2 - installation of all languages has been completed, yet many
languages do not show up when I try to add them as new Input Locales 
using the Keyboard icon. This must be accomplished before users can 
input in the selected language. Why are those languages not showing up?

I have searched the web but have yet to find anything that relates to 
those two specific problems ...

...]

Any ideas? Any help would be most appreciated, as this is holding up
getting our public labs upgraded for next semester...

Best,
Samantha
---------------------------------------------------
Samantha Earp
Director, Foreign Language Technology Services
Box 90198                    Tel: 919.660.5945
Duke University              Fax: 919.660.5923
Durham, NC 27708             [log in to unmask]
http://www.duke.edu/~ssearp/
---------------------------------------------------

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