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March 2000, Week 2

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Subject:
From:
LLTI-Editor <[log in to unmask]>
Reply To:
Language Learning and Technology International Information Forum <[log in to unmask]>
Date:
Wed, 8 Mar 2000 08:45:23 EST
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--- Forwarded Message from Samantha Earp <[log in to unmask]> ---

>Date: Tue, 7 Mar 2000 10:37:17 -0800 (PST)
>From: Samantha Earp <[log in to unmask]>
>Subject: Job opening: computer user support specialist/Duke University
>To: [log in to unmask]
>Cc: [log in to unmask]

Dear LLTIers:

Attached is a job description for a position that is
currently open in Arts & Sciences Computing at Duke
University.  Please do not sent inquiries about this
position to me - there is an e-mail address given for
this.

Thanks!
Samantha Earp
Foreign Language Instructional Technology Specialist
Duke University

-----
NOTE:  Please address all inquiries and application
materials to this e-mail address:
[log in to unmask]
-----

Computer User Support Specialist
Language Departments
Duke University

The Language Departments Computer User Specialist is
responsible for the computing environment in Asian &
African Languages and Literature, Germanic Languages &
Literature, Romance Studies and the Language
Laboratories.  Responsibilities include oversight of
current computer usage, advising on potential uses and
functionalities, planning to meet projected needs, as
well as overall responsibility for functionality of
hardware and software.  The Computer User Specialist
works with the individuals in each department to
provide technical support and advice to enable them to
take advantage of computers in their teaching,
administrative and research activities.  The Language
Departments Computer User Specialist works with
colleagues in Arts and Sciences and the University to
bring the full suite of computer support to these
departments and programs.  The Language Departments
Computer User Specialist works with the Foreign
Language Instructional Technology Specialist and the
staff of the Sulzberger Lab to support the
infrastructure required for use of technology in
teaching.  The Language Department Computer User
Specialist reports to the chair or director of each
unit on priority and planning issues and to the A&S
Computing Manager of Operations on technical issues.
Specific responsibilities include:

- Mac & PC installation, configuration and
troubleshooting

- NIC installation, configuration and troubleshooting

- Application installation and configuration

- Printer installation and maintenance

- Advice on current and future computer uses

- Research on hardware and software

- Recommendations on hardware and software

- Budget and long range planning and advice

- User education

- Printed and on-line documentation

- Liaison to colleagues in Arts and Sciences and the
University for other IT services

Duke University is an equal opportunity / affirmative
action employer.
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