--- Forwarded Message from "Cahill, Linda E." <[log in to unmask]> ---

>From: "Cahill, Linda E." <[log in to unmask]>
>To: "'Language Learning and Technology International Information Forum'"     <[log in to unmask]>
>Subject: RE: #5459 Tandberg experiences?
>Date: Thu, 27 Jan 2000 17:17:59 -0500

------------------
I've had good customer service from Tandberg. We have a Prisma system also
(University of Miami). Occasionally, we work through something over the
phone; so far, all is going well. We've had our system since last August. If
you'd like more details, feel free to contact me at [log in to unmask]

> -----Original Message-----
> From: LLTI-Editor [SMTP:[log in to unmask]]
> Sent: Thursday, January 27, 2000 4:20 PM
> To:   [log in to unmask]
> Subject:      #5459 Tandberg experiences?
> 
> --- Forwarded Message from "Benjamin J. Kloda" <[log in to unmask]> ---
> 
> >User-Agent: Microsoft Outlook Express Macintosh Edition - 5.01 (1630)
> >Date: Thu, 27 Jan 2000 16:09:49 -0500
> >Subject: Tandberg experiences?
> >From: "Benjamin J. Kloda" <[log in to unmask]>
> >To: <[log in to unmask]>
> 
> I would like any information about experience dealing with Tandberg and
> the
> quality of their customer service.  We are a private high school, but I
> would love to hear from everyone who has a Tandberg setup (especially a
> Prisma system like ours).  Also, if anyone has an opinion on their
> extended
> warranty program, that would be useful as well.
> 
> Also, I have been told by our coordinator that QuickTime 3.0 and later is
> completely incompatible with Prisma and CSSNet, and he has also said that
> Netscape 4.X/IE 4.X and later will conflict with the system as well.  Is
> this true?  I don't see how this could be true.
> 
> Any reponses on and/or off list would be appreciated.
> 
> Benjamin Kloda
> 
> --
> Benjamin J. Kloda
> St. Johnsbury Academy
> 1000 Main Street
> St. Johnsbury, VT 05819
> (802) 748-2025
> [log in to unmask]