Good idea Richard! I put in a "email suggestions/problems" button/script with new software. It saves the layout name and other variables with the email, so I don't have to ask the user to tell me. :)

Beverly

On 14 Jan 2013, at 9:19 AM, Richard S. Russell wrote:

> 
> On 2013 Jan 14, at 7:57, Emma Glaisher <[log in to unmask]> wrote:
> 
>> Thanks for all your advice earlier. I have limped on with FM Pro 12, but buying Advanced will happen as soon as I get paid for the next stage!
>> 
>> I'm presenting my first 'commercial' database to the client today, with some trepidation. Just had to share the terror/excitement with others who've been there.
>> 
>> I just added a little gimmick, took about 1 minute, which I know she will like best. And the automatic creation and emailing of spreadsheets to 100 individuals, which took me hours to get right (using my own email addresses I hasten to add!) will barely get a nod.
>> 
>> This is SO much harder than writing stuff for my own use. You have to think like someone else. Build in lots of safety nets. Think about how it looks. And I know there will be lots wrong with it still.
>> 
>> Wish my luck.
> 
> 
> Good luck.
> 
> And remember to remind your client, early and often, that there is no such thing as a finished database. Every one is a work in progress.
> 
> Also thank her for bringing to the project something that you yourself lack: a fresh set of eyes. Make sure that she's got pen and paper ready to hand as she starts to use it and plead with her to WRITE THINGS DOWN!
> Can't figure out how to do something? Write it down, even if you eventually figure it out later.
> This doesn't look right? Write it down.
> Need more choices here? Write it down.
> Too far to move the cursor between 2 fields that you always use in tandem with each other? Write it down.
> 
> EVERY LITTLE THING COUNTS! Write it down before you become too accustomed to it.